Ted Becker

I ordered some filing jigs and track gauges from FastTracks in Canada back in November. I waited patiently until the middle of December, but no package arrived. Tracking info said it was delivered on Dec 8.

I contacted FastTracks and the Post Office and eventually FastTracks sent a replacement order. It arrived yesterday, the same day I received an email from FastTracks announcing that one of the items I received was now on sale.

When I sent them an email acknowledging the receipt of the package, I lamented the fact that the item was now on sale. They credited me the difference in price!!!

I pass this on to spread the word about another model railroad company that treats its customers right.